Frequently Asked Questions (FAQ)

Hojicha is Japanese green tea that has been roasted to develop its distinctive warm, toasty aroma and smooth flavor. It can be enjoyed as brewed tea or used in beverages and desserts.

Matcha is finely ground green tea with a vibrant green color and characteristic vegetal flavor. Hojicha is roasted green tea, with a brown color and a more toasted, nutty flavor profile. Both can be used in lattes and other recipes.

Yes. Hojicha contains caffeine, although its caffeine level can vary depending on the tea leaves, processing, and preparation. It should not be considered caffeine-free.

Light roast has a gentler roasted character, while dark roast offers a deeper, more pronounced roasted aroma and flavor. Both can work well in milk-based drinks; the best choice depends on your preferred taste and recipe.

Hojicha powder is finely milled tea designed to be mixed directly into drinks or recipes. Loose leaf hojicha is brewed in water and the leaves are then removed. They offer different preparation methods and uses.

Mix hojicha powder with a small amount of warm water and whisk thoroughly until smooth and free of lumps. Then gradually add your preferred milk, stirring well. Adjust the amount of powder and sweetener to taste.

Yes. Hojicha works well with dairy milk and plant-based options such as oat, soy, and almond milk. Each creates a slightly different flavor and texture.

Keep products sealed in a cool, dry place away from heat, direct sunlight, moisture, and strong odors. Follow the storage instructions on the product packaging and reseal promptly after opening.

Our hojicha powders have a best-before period of 12 months. This does not mean the powder becomes unsafe to consume immediately after that period, but its aroma and flavor may gradually fade over time, particularly after the first year. For the best quality, we recommend enjoying it within 12 months.

Our minimum initial bulk order is 10 kg in total. Different tea varieties may be combined. Our wholesale program is primarily intended for businesses planning regular orders and larger volumes as their sales grow.

Yes. We primarily supply bulk tea for partners to package and market under their own brands. Retail packaging or other private-label arrangements may be considered depending on order volume and requirements.

Our standard range includes Light Roast, Dark Roast, Organic Light Roast, and Organic Dark Roast hojicha powders, as well as Light Roast and Dark Roast loose leaf hojicha. Availability depends on the product and destination.

Yes. Hojicha is our specialty, but matcha, sencha, and other Japanese teas may also be available upon request, depending on sourcing and order requirements.

Complimentary samples of our six standard hojicha teas are available for business evaluation, subject to availability. Customers cover shipping costs. Please share your business details and delivery country when contacting us. Other products, such as hojicha syrup, have separate purchase and shipping conditions.

We provide individual quotations based on the products, expected quantities, and business arrangements. Please contact us with information about your company and intended order.

We work with overseas businesses, but availability depends on the destination country, the product, and applicable import requirements. Please contact us with your intended destination and products so we can review the request.

Our standard shipping terms are EXW (Ex Works), meaning buyers are generally responsible for arranging international shipping.

For smaller initial orders, we may also be able to arrange shipping through our DHL account, with shipping costs charged separately.

As a general guide, allow approximately one month for hojicha powder and three weeks for loose leaf hojicha. Actual timing may be shorter or longer depending on product availability and any required export documentation. We confirm the estimated schedule for each order.

Yes. We offer Organic Light Roast and Organic Dark Roast hojicha powders. Availability, certification documents, and eligibility for commercial import or sale depend on the destination and applicable requirements.

We can provide available product information and export documentation where possible. The documents and support we can offer depend on the product, production lot, destination country, and individual order requirements. Importers are responsible for confirming their own local import and regulatory obligations.